Why Network Adequacy Alone Is Not Enough in Serious Illness Care

For decades, network adequacy has served as the baseline metric for healthcare access. The premise is simple: ensure patients have reasonable access to the providers and services they need across geographic regions and clinical specialties.
Why Health Plans Partner for Serious Illness Care Instead of Building It Alone

Serious illness management exposes critical gaps in traditional healthcare delivery — gaps that fee-for-service models were never designed to solve.
How to Choose Hospice Care: A Clinician’s Guide for Patients and Families

Recent coverage, including reporting from the Los Angeles Times, has highlighted a difficult truth: while many hospice providers deliver exceptional care, quality varies and it’s not always easy to tell the difference.
Op-Ed from Robin Heffernan | Not just California: A national hospice ‘Blue Book’ is needed to fight fraud

Congress has finally decided to wade into the deep waters of hospice fraud. That is a good thing. But what members need to know is that this problem is not new, and it is not confined to one state. What’s more, enforcement alone will not solve it — what is desperately needed is more prevention.
Why Disease-Based Care Falls Short for Patients with Serious Illness

Serious illness is a distinct clinical state with its own drivers of cost and utilization, but plans have historically kept these patients aligned to disease-based clinical programs. Now that serious illness management has emerged as a new category of care, plans should re-think disease-based program attribution and enable the transition of these patients to a serious illness manager as their functional status declines.
Hospice Fraud and Oversight: What Needs to Change

A recent investigation by CBS News uncovered hundreds of hospice providers in Los Angeles showing warning signs associated with potential fraud and abuse.
Why Community-Based Care is Key to Hospice Access and Equity

Community-based palliative and hospice care can improve access, build trust, and reduce disparities in serious illness care across diverse communities.
Rural Markets Are a Stress Test for Medicare Advantage. Palliative Care Is Part of the Answer.

Once a growth opportunity in Medicare Advantage, rural markets now quickly expose weaknesses in payer cost management capabilities. Palliative care, when designed and delivered thoughtfully, is one of the few care models structurally capable of stabilizing utilization in rural markets, where volatility is highest…