Accountable Care Organization (ACO)
Complete Care
Collaborative of the South
The information on this page is for ACO operations in PY23 and PY24.
For information pertaining to PY25, please visit www.south.eccaco.com
For Patients
Your primary care provider and Empassion will work more closely with Medicare and other health care providers to:
- Make the most of your Medicare benefits
- Better coordinate the delivery of your care
- Improve your health and overall healthcare experience
Simply click here to complete the Voluntary Alignment form and confirm your main doctor or healthcare provider.
Contact Information
Complete Care Academy Collaborative
330 Hudson Street, Floor 3
New York, NY 10013
Please contact Spencer Jennings at compliance@empassion.com
ACO Details
There are no joint ventures between or among the ACO and any of its Participant Providers and Preferred Providers. Shared Savings and Shared Loses for the ACO and the ACO’s performance on quality measures will be posted when available.
Participant Providers
- Austin Geriatric Specialists
- Hospice & Palliative Care Charlotte Region
- Modern Medical House Calls
- Trellis Supportive Care
- David Eschelbacher M.D., P.L.
- Upperline Healthcare
Preferred Providers
- AccentCare
- Agape Care Group
- Alivia Care
- Bayada
- Carpenter Health Network
- Centerwell Home Health
- Compassus
- Covenant Care
- Elevate Home Health Group
- Enhabit
- Haven
- Hospice & Palliative Care Charlotte Region
- Kindred Hospice
- Hospice of Western Reserve
- LHC Group, Inc.
- MediTelecare
- OpusCare of Florida
- OpusCare of Georgia
- Opus of Texas
- PurposeCare
- Three Oaks Hospice
- Trellis Supportive Care
- Upperline Healthcare
- Varco Hospice
- Visiting Nurse Association of the Treasure Coast
- Visiting Nurse Health System, Inc.
Clinical Leaders
- Alicia Bloom, MSW, LSW (Empassion Health)
Administrative Leaders
- Robin Heffernan (Empassion Health), Executive Director
- Alicia Bloom, MSW, LSW (Empassion Health), Operations & Beneficiary Experience
- Spencer Jennings (Empassion Health), Finance & Compliance
Governing Body
Name | Title of Role | Provider Organization |
|---|---|---|
Richard Thornton | ACO Participant Provider | Upperline Health
|
Peter Brunnick | ACO Participant Provider | Hospice & Palliative Care Charlotte Region
|
Chastity Chace | ACO Participant Provider | Austin Geriatric Specialists
|
Salim Damji | ACO Participant Provider | Modern Medical House Calls
|
Lorraine Brown
| Medicare Beneficiary
| N/A |
Mark Kirschbaum | Consumer Advocate | N/A
|
Performance Year 2023 Results:
Gross Savings: $4,326,929.14
Net Savings: $2,522,363.07
Proportion of Shared Savings invested in infrastructure, care processes and other resources: 91%
Proportion of Shared Savings distributed to Participant & Preferred Providers: 7.0%
Risk-Standardized, All-Condition Readmission: 20.6%
Risk-Standardized, All-Cause Unplanned Admissions for Patients with Multiple Chronic Conditions: 77.1%
Days at Home for Patients with Complex, Chronic Conditions: 314.6
PY 2023 Total Quality Score: 76.0%
Performance Year 2024 Results:
Gross Savings: $6.4M
Net Savings: $4.6M
Proportion of Shared Savings invested in infrastructure, care processes and other resources: 30%
Proportion of Shared Savings distributed to Participant & Preferred Providers: 70%
Risk-Standardized, All-Condition Readmission: 19.08%
Risk-Standardized, All-Cause Unplanned Admissions for Patients with Multiple Chronic Conditions: 65.78%
Days at Home for Patients with Complex, Chronic Conditions: 323.96
PY 2024 Total Quality Score: 100%
Compliance
Empassion Health is committed to being an ethical corporate citizen. Learn more about our compliance plan
Reporting
You may report suspicions of ACO REACH Program noncompliance or unlawful activities via the following email address or phone number:
Email:
south-compliance@empassion.com
Phone:
1-888-565-7841
You may also submit a report online. If you prefer, online reports may be submitted anonymously.